Context for champions: social media monitoring

Quick post is a good post I say! Today I want to talk about how we’re managing information overload of social media and more importantly, if you’re a community manager, how you’re keeping your champions engaged, learning and willing to stand up for social. I’ll need to reflect personally on a couple of recent “AHA”Continue reading “Context for champions: social media monitoring”

12 things to consider about social media for your business

This time of year tends to bring the best kind of introspection and the perfect opportunity to prioritise your social activities for the new year. To get the ball rolling I’ve prepared a few questions you can use to kick off your planning : Why are you getting involved in social? What core business objectivesContinue reading “12 things to consider about social media for your business”

Keeping social on the straight and narrow.

Strip back the fancy language and social is the culmination of technology platforms that we use to communicate with each other. It is the great leveler. It doesn’t matter where you live, or what car you own, we all behave in a similar ways online. Social has become the world’s largest democracy powered by technologyContinue reading “Keeping social on the straight and narrow.”

Getting “Social” off the ground

Lately I’ve been working with a fantastic team of professionals, navigating the wonderful maze of Social Media and the hurdle in getting “Social off the ground” in a big company.  It’s been an exciting, awe-inspiring, sometimes heart breaking, but always eye opening experience. I’m in the middle of the journey and so I thought I’dContinue reading “Getting “Social” off the ground”